Frequently Asked Questions
Everything you need to know about your Herencia Clothing experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, Herencia Clothing is committed to ethical fashion. We use organic cotton and recycled fabrics across 80% of our current collection to reduce our environmental footprint.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and changes are no longer possible.
Do you offer international shipping?
We ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your delivery address.